G&C Tire and Auto Service -
Manassas Location
5
Manassas Location

Big thanks and appreciation to my service advisor David and technician Matt! This place continues to win over my business. I've ended up bringing 4 different vehicles to them over the years, and every time is kind, quick, professional, and courteous. I made the mistake of waiting until 2 days before a snowstorm to make an appointment to get my seasonal winter tire change done, and I figured it would be impossible to get in for in time. G&C was able to fit me in early the next day! As soon as I had dropped it off (which was contact-less and secure), I get a text from them within an hour with a detailed multi-point inspection report (with pictures!) of the condition of various aspects of my car (with a traffic light like red/yellow/green status indication for condition). There was another issue found when doing the tire changeover, and they were honest about the issue and the fix (and included pictures in the detailed report). They were able to do the fix and I got the car back right as the snow started to fall. Could not have been more perfect timing. Payment was over the phone and picked up the key from an ATM like vending machine outside the front door (they send a code via text to retrieve the key). They certainly have their whole COVID response plan ironed out perfectly. These people genuinely care about the safety for both you and your car and are always the epitome of perfect customer service. Every company should strive to have this level of customer care! I will continue to spread the word about this amazing local business every chance I get.

Thanks Alexander!

- Manassas Location
5
Manassas Location

Great customer service. Beat price found online for set of 4 tires. Appointment process was easy. Received multiple updates on status of service and a loaner vehicle was provided. Obvious dedication to health and safety of customers and staff through sanitation and social distancing protocols. Highly recommended for any tire or vehicle service.

5
Manassas Location

Great customer service. Beat price found online for set of 4 tires. Appointment process was easy. Received multiple updates on status of service and a loaner vehicle was provided. Obvious dedication to health and safety of customers and staff through sanitation and social distancing protocols. Highly recommended for any tire or vehicle service.

Thank you Keith - I appreciate the comments about our COVID protocols. Different way to do things during these crazy time. Merry Christmas - Gregg, Christina, & everyone at G&C.

- Manassas Location
5
Manassas Location

Easy appointment, I asked for a time and I got it. Drop of and pick up Covid proper. Service done well and completed earlier than expected.

5
Manassas Location

ALWAYS great... friendly, prompt, neat & clean with car, informative and trustworthy. These guys are great!

5
Manassas Location

Outstanding service, friendly and knowledgeable.

4
Manassas Location

I originally posted a bad review, but over the course of time, found that I was WRONG. Gregg Caldwell (the owner) called me and straightened out the problem, so everything's good.

Doug, We really appreciate your feedback, and are happy to hear that you're satisfied! Thank you!

- Manassas Location
5
Manassas Location

5
Manassas Location

My go to repair shop. Thanks Steve, Javiar and all the other great technicians.

5
Manassas Location

Everything went very smoothly! Everything was on time, done thoroughly and I was well informed the entire time. The staff was very friendly and professional.